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Brahim Banana Ranch offers unforgettable horse riding experiences in Taghazout, Banana Beach, and Aourir near Agadir.

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Privacy Policy

Last updated: 22 March 2026  |  Brahim Banana Ranch, Banana Beach, Aourir, Agadir, Morocco

Your privacy matters to us. At Brahim Banana Ranch, we are committed to protecting your personal data. This policy explains exactly what we collect, why we collect it, and how we keep it safe.

1. Who We Are

Brahim Banana Ranch is a horse riding tour operator based at Banana Beach (Plage Banane), Aourir, Agadir, Morocco. We offer horse riding experiences including beach rides, sunset rides, mountain rides, and half-day adventures in the Taghazout area.

2. What Personal Data We Collect

We only collect data that is necessary to provide our services and respond to your enquiries. We may collect:

Data Type Examples Why We Collect It
Contact information Full name, email address, phone/WhatsApp number To confirm your booking and communicate with you
Booking details Tour selection, preferred date and time, number of riders To prepare your horse riding experience
Special requests Any notes you include in the booking form To personalise your experience
Photos & videos Images taken during your ride with your permission For your personal memories; shared on social media only with your explicit consent
Website analytics Browser type, pages visited, time on site (anonymised) To improve our website

We do not collect payment card details, national identification numbers, or any sensitive personal data.

3. How We Collect Your Data

We collect your personal data through:

  • The booking form on our website (via Contact Form 7)
  • WhatsApp messages sent directly to our number
  • Email enquiries sent to our email address
  • Reviews you leave voluntarily on Google or TripAdvisor
  • Cookies and analytics tools on our website (see Section 7)

4. How We Use Your Data

We use your personal data only for the following purposes:

  • To confirm and manage your horse riding booking
  • To contact you before your ride with details and directions
  • To send an automatic booking confirmation email
  • To respond to enquiries, questions, or complaints
  • To improve our website and services based on anonymised analytics
  • To comply with any legal obligations

We will never sell your personal data to third parties, use it for unsolicited marketing, or share it without your consent.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: Processing is necessary to fulfil your booking
  • Legitimate interest: To respond to enquiries and improve our services
  • Consent: For photos and marketing communications (you may withdraw consent at any time)

6. How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • Booking records: Up to 2 years after your ride date
  • Email correspondence: Up to 1 year
  • Photos taken during rides: Until you request deletion
  • Analytics data: Anonymised — no personal data retained

You may request deletion of your data at any time by contacting us at contact@brahimbananaranch.com.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use:

  • Necessary cookies: Required for the website to function (e.g. contact form security)
  • Analytics cookies: Google Analytics (anonymised) to understand how visitors use our site
  • Third-party cookies: Google Maps embed on our Contact page; Trustindex for Google Reviews widget

You can control or disable cookies in your browser settings. Disabling cookies may affect some website functionality.

8. Third-Party Services We Use

We use the following trusted third-party services that may process your data on our behalf:

  • Contact Form 7 – WordPress booking form plugin
  • Google Analytics – anonymised website traffic analysis
  • Google Maps – location display on our contact page
  • Trustindex – Google reviews widget
  • WhatsApp (Meta) – booking communications
  • WordPress / Elementor – website platform and builder

Each of these services has its own privacy policy. We recommend reviewing them if you have concerns.

9. Your Rights

You have the following rights regarding your personal data:

  • Right to access: Request a copy of the data we hold about you
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data (“right to be forgotten”)
  • Right to restriction: Request that we limit how we use your data
  • Right to object: Object to our processing of your data
  • Right to data portability: Request your data in a portable format

To exercise any of these rights, please contact us at contact@brahimbananaranch.com. We will respond within 30 days.

10. Data Security

We take reasonable technical and organisational steps to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Access to personal data is limited to Brahim and essential staff only.

11. International Data Transfers

Our website and data are hosted within Morocco. Some third-party tools (e.g. Google Analytics, WhatsApp) may transfer data internationally. These transfers are made in compliance with applicable data protection laws.

12. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will be revised accordingly. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: