Terms and conditions

1. About us

• Business name: Brahim Banana Ranch
• WhatsApp / phone: +212 601 533 352
• Email: contact@brahimbananaranch.com
• Address: Banana Beach (Plage Banane), Aourir, 80000 Agadir, Morocco
• Website: www.brahimbananaranch.com

2. Our Services & Prices

We offer the following horse riding experiences near Taghazout and Agadir:

• 1 Hour Beach Horse Ride — 200 MAD (approx. €20) per person
• 2 Hour Beach & Mountain Ride — 300 MAD (approx. €30) per person
• 3 Hour Horse Riding Adventure — 400 MAD (approx. €40) per person
• Sunset Horse Ride (2–3 hours) — from 350 MAD (approx. €35) per person
• Half-Day Horse Adventure — 500 MAD (approx. €50) per person

Prices are quoted in Moroccan Dirham (MAD). Euro equivalents are approximate and may vary with exchange rates. Prices may be updated without prior notice. The price confirmed at the time of booking will always apply.

3. Booking and confirmation

A booking is confirmed only when you receive a clear confirmation from us by WhatsApp, email or phone. We recommend booking at least 24 hours ahead, especially for sunset rides and half-day adventures. We aim to confirm within a few hours during opening hours (7:00–20:00 every day).

4. Payment

• Cash in Moroccan dirham (MAD) on arrival
• Bank transfer can be arranged in advance; contact us for details
• Card payment: please ask when you book
• No deposit is needed for standard individual bookings
• For groups of 5 or more, we may ask for a deposit to confirm the booking

5. Cancellation and refunds

To cancel, contact us as soon as possible on WhatsApp at +212 601 533 352 or by email at contact@brahimbananaranch.com.

• More than 24 hours before the ride: free cancellation, with a full refund of any deposit
• Less than 24 hours before the ride: up to 50% of the ride price may be charged
• No-show without contact: the full ride price may be charged
• Cancellation by us because of extreme weather: no charge, with a free new date offered

6. Safety rules

All riders must:

• Listen to the safety briefing before the ride
• Follow the guide's instructions at all times
• Wear closed shoes (sandals and flip-flops are not allowed)
• Tell us about any relevant medical condition or physical limitation before the ride
• Not ride under the influence of alcohol or drugs
• Not use a mobile phone while riding unless safely stopped

7. Age and weight

We may refuse anyone who puts themselves, other riders or our horses at risk.

• Minimum age: 5 years, with a responsible adult
• Children under 12 must ride with a parent or guardian present
• Maximum weight: 100 kg (about 220 lb), for the welfare of our horses

8. Health

Please tell us before booking if any rider is pregnant or has a heart condition, back problems or any other condition that could affect their safety on horseback. We may decline participation if we believe a condition is a risk.

9. Liability

Horse riding is an outdoor activity with animals and carries an inherent risk of accident or injury. By booking, you accept this risk.

• We take all reasonable precautions for rider safety
• All horses are calm, trained and suited to the level of their ride
• A safety briefing is given before every ride
• We are not liable for injury caused by a rider not following instructions
• We are not liable for loss of or damage to personal belongings during a ride
• We strongly recommend travel or activity insurance

10. Photos and videos

We take photos and videos during rides as a free service. By taking part, you agree that we may send them to you on WhatsApp and use photos on our website and social media (Instagram, Facebook). If you do not want your image used publicly, tell us before or during the ride and we will respect it.

11. Weather

We ride in all normal coastal weather. In extreme weather (storms, dangerous winds) we may cancel or postpone a ride for safety, and we will offer a free new date or a full refund. Light rain is not a reason to cancel.

12. Animal welfare

Our horses are well fed, rested and checked regularly by a vet. Please treat them kindly and follow the guide's instructions. We may end a ride immediately, without refund, if a rider mistreats a horse.

13. Governing law

These terms are governed by the laws of the Kingdom of Morocco. Any dispute falls under the jurisdiction of the competent courts of Agadir.

14. Contact

• WhatsApp / phone: +212 601 533 352
• Email: contact@brahimbananaranch.com
• Address: Banana Beach (Plage Banane), Aourir, 80000 Agadir, Morocco